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Food Service Team Lead

2 months ago

Fort Erie, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our restaurant operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food and service.

Key Responsibilities
  • Develop and implement effective methods to meet work schedules and ensure seamless operations.
  • Supervise and coordinate the activities of food service staff, providing guidance and training as needed.
  • Estimate ingredient and supply requirements for meal preparation and maintain accurate records.
  • Ensure that food and service meet quality control standards and address customer complaints in a timely manner.
  • Prepare and submit reports on sales, stock, and other key performance indicators.
Requirements
  • College diploma or equivalent experience in a related field.
  • Proven experience in food service management, with a focus on customer satisfaction and quality control.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Ability to work in a fast-paced environment with tight deadlines and maintain attention to detail.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.