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Financial Services Branch Leader

3 months ago


Ottawa, Ontario, Canada Meridian Full time

Position Overview:

As a key leader within Meridian, you will oversee a team of financial service professionals, driving the strategic objectives of the organization. Your role will encompass a comprehensive understanding of branch operations, including lending, deposits, investments, and member experience.

Why Choose Meridian?

At Meridian, we are dedicated to making a positive impact on our members and communities. Our goal is to empower individuals to achieve their financial aspirations through personalized banking solutions.

Key Responsibilities:

  • Member Experience: Cultivate and enhance the member experience by implementing innovative strategies that add value. Recognize and reward exceptional service, and empower your team to resolve member concerns effectively.
  • Employee Development: Foster a culture of growth and learning by coaching team members to improve performance and advance their careers. Promote open dialogue and encourage entrepreneurial thinking within the team.
  • Strategic Initiatives: Lead branch activities aimed at expanding member relationships and increasing market share. Collaborate with business partners to ensure a seamless integration of services.
  • Operational Excellence: Maintain compliance with risk controls and audit functions. Analyze branch performance metrics to meet growth objectives and participate in the annual planning process.
  • Community Engagement: Support local initiatives and community organizations through business development efforts and community events.

Qualifications:

  • 5-7 years of experience in retail banking, with a strong knowledge of lending and investment products.
  • Leadership experience in a retail banking environment is preferred.
  • Post-secondary education in Finance, Business Administration, or a related field.
  • Relevant designations such as Mutual Funds License, PFP, or CFP are advantageous.

Skills Required:

  • Strong interpersonal and communication skills, with the ability to resolve member concerns.
  • Analytical skills to assess financial performance and staffing models.
  • Proven ability to build relationships across various functions.
  • Effective presentation skills to convey ideas and strategies.

What We Offer:

As a certified living wage employer, Meridian provides a competitive compensation package, including:

  • Paid vacation and time off
  • Employer-paid health benefits
  • Pension matching
  • Financial benefits such as free banking and special rates
  • Tuition reimbursement
  • Recognition programs

Join us in our mission to support our members in achieving their best lives while contributing to the communities we serve.