Quality Improvement and Patient Safety Lead

4 weeks ago


Abbotsford, British Columbia, Canada Fraser Health Full time
Job Title: Lead, Quality Improvement and Patient Safety

Job Summary:

The Lead, Quality Improvement and Patient Safety will work in partnership with operational and clinical leaders to provide leadership and expertise in the application of quality improvement principles, practices, and tools. This role will promote the integration and standardization of evidence-based systems and tools with the design of safe, effective, and efficient care delivery processes.

Key Responsibilities:
  • Collaborate with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives.
  • Identify learning needs of teams related to QI/PS methodology, tools, and system processes.
  • Develop, implement, and evaluate education resources to meet those needs.
  • Provide consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
  • Provide facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
  • Provide expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
  • Provide leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
  • Evaluate the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting.
  • Makes recommendations based on evaluation of impact to patient outcomes and organizational risk.
  • Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
  • Contributes to the development and review of policies and guidelines related to patient safety and quality of care.

Qualifications:

  • A level of education, training, and experience equivalent to a Master's Degree in a health care related field.
  • Five years' recent, related experience in health care services leadership in progressively more responsible and varied roles, including a minimum of two years' experience in the following areas of patient safety and quality improvement.

Competencies:

  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

  • Demonstrated knowledge of quality improvement principles, methods, and tools.
  • Demonstrated presentation, facilitation, and teaching skills.
  • Ability to operate related equipment.
  • Proficiency in the use of computer software such as Excel, Visio, PowerPoint.


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