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Quality Improvement and Patient Safety Lead
1 month ago
Job Summary
Fraser Health is seeking a skilled Quality Improvement and Patient Safety Lead to join our team. The successful candidate will work in partnership with operational and clinical leaders to provide leadership and expertise in the application of quality improvement principles, practices, and tools.
Key Responsibilities
- Collaborate with healthcare leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives.
- Identify learning needs of teams related to quality improvement methodology, tools, and system processes.
- Develop, implement, and evaluate education resources to meet those needs.
- Provide consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provide facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provide expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provide leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
- Evaluate the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting.
- Makes recommendations based on evaluation of impact to patient outcomes and organizational risk.
- Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
- Contributes to the development and review of policies and guidelines related to patient safety and quality of care.
- Uses applicable legislation and directives both provincially and nationally.
- Provides expert advice to leaders, as needed.
- Performs a leadership role in the integration of accreditation standards, processes, and related improvement priorities with program leads.
- Provides expertise and facilitation related to clinical improvement tools such as quality improvement model for improvement, care paths, and structured improvement collaboratives.
- Provides expertise on the review process, including development of recommendations, follow-up actions, and reporting on status of action plans to FH quality committees, as a member of committees responsible for patient safety reviews.
- Liaises with external supports and resources to provide specialized knowledge, share information, and collect data.
Qualifications
A level of education, training, and experience equivalent to a Master's Degree in a healthcare-related field.
Five years' recent, related experience in healthcare services leadership in progressively more responsible and varied roles, including a minimum of two years' experience in the following areas of patient safety and quality improvement:
- Patient safety education, reporting, and follow-up.
- Quality improvement knowledge and experience with development, implementation, evaluation, and sustainment of quality improvement initiatives.
- Knowledge and experience with accreditation processes.
- Knowledge of and experience with application of change management principles to support local and regional change.
Education and training in quality improvement, certificate in quality improvement, or equivalent training in the use of quality improvement methods and tools.
Demonstrated knowledge of quality improvement principles, methods, and tools.
Demonstrated presentation, facilitation, and teaching skills.
Ability to operate related equipment.
Proficiency in the use of computer software such as Excel, Visio, PowerPoint.
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
Demonstrated knowledge of quality improvement principles, methods, and tools.
Demonstrated presentation, facilitation, and teaching skills.
Ability to operate related equipment.
Proficiency in the use of computer software such as Excel, Visio, PowerPoint.
