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Food Service Operations Manager
2 months ago
The role of the Food Service Operations Manager at Wendy's Restaurant involves overseeing the daily functions of the establishment to ensure a high standard of service and operational efficiency.
Key Responsibilities- Service Management: Define the range of services to be provided and establish effective operational protocols.
- Financial Oversight: Manage cash flow and prepare financial documents including balance sheets and cash reports.
- Performance Evaluation: Conduct regular assessments of staff performance.
- Cost Management: Analyze the costs associated with products and services offered.
- Inventory Control: Organize and maintain stock levels to ensure efficient operations.
- Health and Safety Compliance: Ensure adherence to health and safety regulations.
- Marketing Participation: Engage in the development and execution of marketing strategies.
- Customer Relations: Address and resolve customer inquiries and complaints.
- Customer Service Excellence: Deliver outstanding service to all patrons.
- Operational Leadership: Plan, organize, direct, control, and assess daily operations.
Responsible for managing a team of over 20 employees.
Qualifications- Education: Completion of secondary (high) school graduation certificate.
- Experience: A minimum of 1 year and up to 2 years in a similar role.
Wendy's Restaurant is committed to creating an inclusive work environment. We provide training to promote awareness and support for:
- Persons with Disabilities: Training for employees to foster a welcoming atmosphere.
- Newcomers and Refugees: Diversity and cross-cultural training to enhance workplace inclusivity.
- Youths: Awareness training aimed at creating a supportive environment for young individuals.
- Employment Type: Permanent
- Language of Work: English
- Working Hours: 35 hours per week
