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Operations Manager – Surgery Program
1 month ago
Job Title: Operations Manager – Surgery Program
Job Summary:
The Operations Manager – Surgery Program is responsible for the leadership and direction of all business aspects of Perioperative Services at Mackenzie Health. This includes materials, supplies, dashboards, and other data collection, monitoring, and analysis, as well as OR efficiency metrics and vendor-related issues.
Key Responsibilities:
- Lead the development and implementation of business strategies to improve operational efficiency and effectiveness.
- Collaborate with surgeons and clinical divisions to ensure alignment with Quality Based Procedure (QBP) funding allocations and other revenue opportunities.
- Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
- Manage and maintain accurate and up-to-date records, reports, and databases to support operational decision-making.
- Develop and implement process improvements to enhance patient care and satisfaction.
- Provide leadership and guidance to team members to ensure effective communication, collaboration, and problem-solving.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence in operational management.
Requirements:
- University degree in a related field (Business, Finance, etc.) from an accredited educational institution; MBA preferred.
- 3-5 years of healthcare experience.
- Minimum of three (3) years' recent and related experience in financial management and inventory control in a healthcare setting.
Preferred Qualifications:
- Applicants with proven equivalent recent and related training and experience may be considered; PMAC designation preferred.
- Proficient with MS Office software programs (Outlook, Word, PowerPoint, Excel, etc.) as well as supply management information systems; knowledge of SAP is an asset.
- Experience analyzing financial business performance and developing business cases to lead change within the organization.
- Proven project management skills with the ability to plan, organize, and coordinate various activities.
- Exposure to Lean principles and a continuous improvement mindset with the ability to use these in support of improving the delivery of healthcare to patients.
- Strong financial planning, analytical, and problem-solving skills.
- Solid research and organizational skills with the ability to manage competing priorities in a fast-paced time-sensitive environment with minimal direction.
- Strong written and verbal communication skills with the proven ability to clearly define and articulate requirements, priorities, impacts, and solutions.
- Excellent networking and relationship-building skills with both internal and external stakeholders as a means to ensure ongoing process improvement and the achievement of performance targets.
- Flexible and self-directed with the ability to manage competing priorities during periods of rapid change and transition with constantly shifting priorities.
- Possesses a high level of accountability and proven capability to identify opportunities, take initiative, and think through future implications.
- Demonstrated satisfactory work performance and attendance history.
Preferred Experience:
- 2 years of leadership experience preferred.
- Operating room experience preferred.
What We Offer:
Mackenzie Health offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork, innovation, and excellence.
