Business Analyst, HR Technology Specialist
4 weeks ago
Toronto Metropolitan University is a comprehensive innovation university that values equity, diversity, and inclusion. We are committed to creating a workplace culture that is inclusive and respectful of all individuals. Our university is dedicated to providing a transformative education that prepares students for success in a rapidly changing world.
The OpportunityWe are seeking a Business Analyst to join our HR Technology team. As a Business Analyst, you will play a key role in translating business requirements into functional specifications for our HR systems. You will work closely with our HR Subject Matter Experts and IT service providers to design, configure, and test our HR systems. Your expertise in HR technology will ensure that our systems meet the needs of our business and users.
Responsibilities- Document business requirements and collaborate with technical developers to design and develop custom solutions, interfaces, and related configurations and security setups.
- Establish and maintain system-related documentation, including how-to guides and procedures for supported modules, system functions, and enhancements.
- Develop detailed test plans for supported modules to address challenges, maintenance packs, tax updates, and new functionality in the future phases of HR systems.
- Provide problem resolution through technical analysis, including resource estimates, work plans, and workflow documentation, collaborating with unit members and technical developers to ensure timely resolution of the issues.
- Maintain up-to-date knowledge of HR-related systems and technology, including the latest application releases, security updates and document management.
- Completion of Post-secondary degree in an Information Technology Management or Computer Science Program, or Business Administration or a degree in a Human Resources program.
- Must have at least three to five (3-5) years' of relevant work experience in the following:
Experience with Oracle PeopleSoft products, PeopleTools and writing/understanding SQL and normalized data/table structures.Translating HR business requirements into PeopleSoft/ServiceNow application functionality, including process design, configuration and testing, preferably in a higher education or public sector organization PeopleSoft HCM functionality. - Experience working with relational databases and designing complex reporting extracts.
- Excellent, well-developed, analytical skills to consider and balance functional requirements against technology constraints and the ability to conceive of alternative approaches and strategies balancing business and end-user needs against a sound technical approach.
- Understanding of Data Architecture.
- Ability to incorporate understanding of technology infrastructure, including Servers, Networks, Relational Database Technology (Oracle), etc. into work.
- Initiative and self-direction while understanding the importance of teamwork, consultation and communication.
- Well-developed listening skills, along with strong oral and written communication abilities, to effectively discuss technical issues with non-technical individuals and business issues with technical personnel.
- Excellent organizational skills to ensure high-quality work and adherence to deadlines, with a strong client focus approach.
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