Administrative Coordinator

22 hours ago

BaieD'Urfé, Canada Randstad Canada Full time
Job Title: Administrative Coordinator

We are seeking an experienced Administrative Coordinator to join our team at Randstad Canada. As an Administrative Coordinator, you will be responsible for providing administrative support to our logistics department, ensuring the smooth operation of our daily activities.

Key Responsibilities:
  • Provide customer service and sales support to our supplier base and internal company end-users
  • Establish and maintain long-term professional relationships with internal and external customers
  • Prepare customer quotes, handle incoming calls, and prepare project quotes and proposals using various sales software tools
  • Respond to sales calls, faxes, and emails in a responsive manner
  • Monitor customer service expectations and support the process for resolution
  • Manage customer-specific inventory needs
  • Provide technical assistance to customers
  • Process sales orders, enter return orders, credits, and debits when required
  • Review product inventory and report concerns to purchasing/management
  • Satisfy customer service issues
  • Continuously increase knowledge of company products, services, and procedures
  • Work in a team environment, communicating as required with all personnel
  • Monitor competitor products and prices
  • Assist in quality-related duties where required
Requirements:
  • Ability to work with high volume
  • Advanced Excel skills (Pivot tables, V-Look up)
  • Responsible, organized, and fast-paced
  • Bilingual (French and English)
  • High school diploma or equivalent
  • At least 2 years of previous customer service experience
  • Solid math and computer skills beyond the basic level
  • Strong attention to detail
  • Excellent communication and customer service skills; ability to resolve problems successfully; willingness to "go the extra mile" for the customer
  • Self-starting, dependable, accepts ownership, drives own goals/performance
  • Knowledge of SAP (an asset)
Why Randstad Canada?

We are committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce.

We are committed to creating and maintaining an inclusive and accessible workplace for all our candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

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