Assistant Shop Manager

3 weeks ago

Moncton, New Brunswick, Canada Cannabis NB Full time
Job Title: Assistant Shop Manager

Cannabis NB is seeking a highly skilled and motivated Assistant Shop Manager to join our retail team. As a key member of our leadership team, you will be responsible for supporting the mission, vision, and values of our organization while providing leadership and management to the retail team.

Key Responsibilities:
  • Ensure adherence to loss prevention policies to support achieving store shrink goals.
  • Lead, focus, and support CERs in the execution of store processes to optimize operations: Stock rotation (FIFO), perform functions related to inventory control, execute product replenishment, and manage and approve time/attendance in timekeeping software.
  • Immediately report and address any lapses in compliance with corporate policies, provincial, or federal laws.
  • Foster a Quality, Safety, and Curated Service culture, ensure in-store social responsibility processes and practices are adhered to and evaluated to ensure effectiveness, and represent the organization within the community as a strong pillar.
  • Lead, coach, and support retail team in the execution of customer engagement processes to optimize the customer experience: maintain a neat, clean, and organized store, manage flow of customer traffic, execute sales and returns based on operational policies while ensuring customer satisfaction, and ensure consistent execution of brand standards.
  • Working in partnership with the Retail Store Manager, the Assistant Shop Manager's responsibilities include team members knowing that their management team cares about them and their successes, PASE setters for each shift, conduct performance reviews and manage professional development of team, and develop and maintain a diverse, high-performing retail team through consistent selection, development, and motivation.
Requirements:
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of retail operations and loss prevention policies.
  • Ability to maintain a high level of confidentiality and discretion.

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