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Café Operations Manager

2 months ago

Moncton, New Brunswick, Canada 639583 NB Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Café Operations Manager to join our team at 639583 NB Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our café, ensuring exceptional customer service, and maintaining a high level of quality in our products and services.

Key Responsibilities
  • Conduct regular performance reviews to assess employee performance and provide constructive feedback.
  • Address customer complaints and concerns in a professional and timely manner.
  • Manage events and functions, ensuring seamless execution and high customer satisfaction.
  • Negotiate with clients to secure the use of our facilities.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
Work Environment
  • Fast-paced environment with a focus on customer satisfaction.
  • Ability to work under pressure and maintain attention to detail.
  • Standing for extended periods.
Personal Qualities
  • Client-focused with excellent oral and written communication skills.
  • Flexibility and ability to work as part of a team.
Benefits
  • Free parking available.
  • Parking available.
  • Permanent work term.
  • Work language: English.
  • Hours: 35 to 40 hours per week.