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Automotive Service Professional

2 months ago


Chilliwack, Canada Bannister Automotive Group Full time

Bannister Automotive Group is seeking a highly motivated and customer-focused Automotive Service Advisor to join our dynamic team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless sales experience, and driving sales growth.

About the Role

  • Provide exceptional customer service, ensuring a positive and memorable experience for all customers
  • Work closely with customers to understand their needs and preferences, and provide personalized recommendations
  • Stay up-to-date on product knowledge, features, and benefits to effectively communicate with customers
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction
  • Collaborate with the sales team to achieve sales goals and objectives
  • Participate in ongoing training and development to enhance product knowledge and sales skills

Requirements

  • Exceptional customer service skills, with a focus on building strong relationships
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
  • Strong product knowledge, with a focus on automotive features and benefits
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
  • Valid BC Driver's License, with a clean driving record
  • Knowledge of related in-house dealership computer systems, an asset

What We Offer

  • Competitive salary and commission structure
  • Opportunities for career advancement and professional growth
  • Comprehensive training and development programs
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Work Conditions

  • Sales environment with professional dress code
  • Regularly spend long hours sitting and using office equipment and computers
  • Occasionally lift 5-10 pounds

SAFETY

All employees are responsible and accountable for Occupational Health and Safety in the workplace. All employees at every level should be familiar with the requirements of the applicable Provincial Occupational Health and Safety legislation as it relates to their work processes.