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Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Scheduler - Home Support Specialist
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Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Scheduler - Home Support Specialist
4 weeks ago
Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Scheduler - Home Support Specialist
4 weeks ago
Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Scheduler - Home Support Specialist
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Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Scheduler - Home Support Specialist
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Whistler, British Columbia, Canada Vancouver Coastal Health Full timeJob SummaryVancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in Squamish. As a Scheduler, you will play a vital role in coordinating and planning Community Care Assistant (CCA) schedules, ensuring seamless delivery of home support services to clients.Key ResponsibilitiesCoordinate and plan CCA schedules in advance,...
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Scheduler - Home Support Specialist
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Scheduling Coordinator
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Scheduler - Home Support Coordinator
2 months ago
Job Summary
Vancouver Coastal Health is seeking a skilled Scheduler to join the Home Support team in a dynamic and fast-paced environment.
Key Responsibilities
- Coordinate and plan Community Care Assistant (CCA) schedules in advance, ensuring efficient allocation of work assignments.
- Respond to inquiries related to Home Support Services, providing accurate and timely information.
- Utilize online systems to process employee transactions, including employment requisitions, transfers, and terminations.
- Maintain accurate timekeeping records for staff, ensuring compliance with collective agreements.
- Support clients and employees in a high-pressure call center environment.
Qualifications
Education & Experience
- Grade 12.
- Two (2) years' recent related experience coordinating home support schedules or an equivalent combination of education, training, and experience.
- Experience in Customer Service and/or a high-paced call center is an asset.
Knowledge, Skills & Abilities
- Ability to keyboard 6500 keystrokes per hour.
- Working knowledge of applicable collective agreements.
- Demonstrated ability to work under pressure, multitask, and work independently with minimal direction.
- Ability to schedule Community Care Assistance for client visits.
- Ability to take initiative, anticipate potential problems/conflicts, and take appropriate action.
- Ability to establish/maintain satisfactory work relationships with staff.
- Ability to maintain confidentiality.
- Ability to communicate effectively both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Proficiency in the application of software programs (Outlook, Word, Excel, PowerPoint).
- Demonstrated skill in respectful, diplomatic, and tactful communication.
- Demonstrated ability to remain calm when communicating in difficult situations.
Why Join Vancouver Coastal Health?
Vancouver Coastal Health is a world-class innovator in medical care, research, and teaching, delivering service to over one million BC residents. We value teamwork, diversity, and inclusion, and offer a comprehensive benefits package, including health and dental benefits, pension plan, and wellness programs.
