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Banquet Manager

2 months ago


Ingersoll, Ontario, Canada Elm Hurst Inn Ltd. Full time
Job Summary

We are seeking a highly skilled Banquet Manager to join our team at Elm Hurst Inn Ltd. The successful candidate will be responsible for overseeing the planning and execution of events, ensuring seamless operations, and providing exceptional customer service.

Key Responsibilities
  • Event Planning and Execution
    • Determine the type of services to be offered and implement operational procedures to ensure a smooth event experience.
    • Coordinate with suppliers to negotiate arrangements for food, beverages, and other event-related services.
    • Work closely with clients to understand their needs and preferences, and tailor events to meet their expectations.
  • Operations Management
    • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
    • Conduct performance reviews to evaluate team members' performance and provide constructive feedback.
    • Cost products and services to ensure optimal pricing and profitability.
  • Customer Service and Relations
    • Provide exceptional customer service to clients and guests, addressing their complaints or concerns in a timely and professional manner.
    • Negotiate with clients for catering or use of facilities, ensuring mutually beneficial agreements.
  • Marketing and Promotion
    • Participate in marketing plans and implementation to promote events and services.
    • Develop and maintain relationships with suppliers, vendors, and other stakeholders to ensure a strong network of partners.
  • Health and Safety
    • Ensure compliance with health and safety regulations, maintaining a safe and healthy work environment.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a related field.
  • Permanent employment.
  • 30 hours per week.
  • Language of work: English.