Principal UX Researcher

2 months ago

Vancouver, British Columbia, Canada Microsoft Full time
Overview

Microsoft is seeking a highly skilled Principal UX Researcher to join our team in growing the SharePoint Authoring and Brand space. As a key member of our UX Research team, you will be responsible for delivering compelling user experiences that are usable, seamless, impactful, and deeply rooted in customer needs.

Responsibilities
  • Develop research plans and roadmaps to deliver insights that will guide product development decisions across the lifecycle.
  • Create and manage UX research knowledge that is leveraged across design and engineering teams and across products when appropriate.
  • Provide actionable insights as an outcome of research activities and drive those insights into product and design plans with peers in the PM and Design organizations.
  • Effectively communicate research strategies, methodologies, and insights to peers, partners, and stakeholders throughout the organization.
  • Be a key partner in ensuring product success by representing the value of UX Research to product managers and engineers throughout the organization.
  • Work closely with design counterparts in global teams to align research activities and execution consistently.
  • Leverage your insights and experience in design reviews and planning cycles to improve the team's ability to deliver world-class design solutions for our customers.
Requirements
  • Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years User Experience Research experience OR equivalent experience.
  • At least 8+ years of product UX Research experience (HCI, user experience, social psych, cognitive psych, behavioral psych, user Research, Usability, etc.), with at least 4 years prioritizing and conducting strategic research with high impact on product direction and experience design.
  • Proven ability to champion and drive plans for research programs for widespread impacts across a division, across the company, or within the industry.
  • Command of all aspects of UX Research across a product cycle; experience across a range of UX Research approaches and methodologies (theoretical and practical knowledge of both qualitative and quantitative).
  • Experience in articulating the implications of research insights in clear and compelling ways; translating research findings into actionable opportunities and recommendations; ability to translate data into insights; measurable record of impacting products as a researcher.
  • Proficient verbal, written communication and presentation skills. Active thought leadership in user experience issues and trends.
  • Track record of collaborating and enabling cross disciplines (design, program management, engineering, content writers, and marketing) to drive change into products; and be able to work independently as well as part of a cohesive team.
  • A high-quality portfolio review presentation is required to interview for this role. Your presentation should demonstrate your research experience, rationale for methodologies chosen, and communication skills.
  • Conducted qualitative and/or quantitative research in the AI space for 2+ years.
  • Knowledgeable about responsible AI and inclusive design, with a track record of incorporating these principles into your research practice.
What We Offer
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
Microsoft's Mission

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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