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Customer Service Ambassador

2 months ago

Toronto, Ontario, Canada Inspire Direct Marketing Full time
{"h1": "Customer Service Representative", "p": "At Inspire Direct Marketing, we are seeking a highly skilled Customer Service Representative to join our team of professional fundraisers. As a key member of our team, you will be responsible for connecting with donors, sponsors, and supporters to raise funds for important causes around the globe.

Our ideal candidate is a mature sales or call centre agent with a passion for delivering world-class results autonomously. You will be working in a fast-paced, dynamic environment where no two days are the same.

Responsibilities:

* Connect with donors, sponsors, and supporters to raise funds for important causes
* Deliver world-class results autonomously
* Represent great causes and be part of a passionate team
* Enjoy a dynamic and fast-paced work environment

What We Offer:

* Permanent, full-time employment with consistent hours and growth opportunities
* $24.00 hourly with bonuses
* Engagement with world-class charitable organizations
* 100% paid training and health benefits (at 3 months)
* Training opportunities, lunch-and-learns, workshops
* Team culture and activities, ice breakers, community events

Requirements:

* A minimum of 2 years' customer service and call centre experience
* Availability to work 1:00pm to 10:00pm Mon -Thu and 10:00am to 7:00pm Fri (EST)
* Availability to work occasional Saturday shifts (10:00am to 5:00pm)
* A newer-version Windows PC or laptop computer (Apple or Mac are not supported)
* A professional work from home office space
* High-speed cabled internet connection (min of 25 mbps down/5 mbps up)
* A USB headset and webcam

If you are a motivated and results-driven individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.

Inspire Direct Marketing is an equal opportunities employer and welcomes applications from all qualified candidates.

We thank everyone for their interest, however only the best qualified candidates may be contacted.

Inspire Direct Marketing is committed to Employment Equity and Diversity.

Accommodations are available upon request for candidates who participate in all aspects of the selection process.

We look forward to hearing from you"}