Customer Service Ambassador

2 months ago


Toronto, Ontario, Canada Audi Midtown Toronto Full time

Job Summary

:

Audi Midtown Toronto is seeking a highly motivated and detail-oriented Customer Service Ambassador to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities

  • Greet and Engage with Customers
    • Welcoming and interacting with customers in a friendly and professional manner
    • Providing information and assistance to customers as needed
  • Service Traffic Flow and Parking
    • Coordinating the flow of customers through the service area
    • Ensuring efficient parking and access to the service area
  • Record Customer Information
    • Accurately recording customer information and preferences
    • Using this information to provide personalized service and improve the customer experience
  • Assist with Service Drive Duties
    • Providing support to the service drive team as needed
    • Assisting with tasks such as fueling and washing vehicles
  • Maintain a Clean and Safe Service Area
    • Ensuring the service area is clean and well-maintained
    • Identifying and reporting any safety hazards or concerns
  • Perform Customer Follow-up
    • Following up with customers to ensure their needs are met
    • Providing additional support and assistance as needed
  • Other Duties as Assigned
    • Performing other duties as assigned by the Service Manager

Requirements

  • Valid Driver's License
  • Clean Driving Record
  • Customer Service Experience
  • Attention to Detail
  • Ability to Work Independently and as a Team

About Audi Midtown Toronto

Audi Midtown Toronto is a leading provider of luxury automotive services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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