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Assistant Manager for Hospitality Operations

3 months ago

Grande Prairie, Canada Westport Inn Full time
Position Overview

The Assistant Manager at Westport Inn plays a crucial role in overseeing the daily operations of our establishment, ensuring that our guests receive exceptional service and support.

Educational Requirements
  • Completion of secondary (high) school education is mandatory.
Work Environment

This position is situated within a vibrant hotel, motel, or resort setting, where teamwork and customer satisfaction are paramount.

Key Responsibilities
  • Formulate and enforce operational policies and procedures.
  • Oversee and guide staff to maintain high service standards.
  • Address and resolve guest complaints and concerns effectively.
  • Assist guests with specific needs to enhance their experience.
  • Organize and establish staff work schedules.
Work Conditions

The role demands the ability to thrive in a fast-paced environment, managing multiple tasks under pressure while maintaining a keen attention to detail.

Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Effective interpersonal skills to foster a collaborative atmosphere.
  • Adaptability and flexibility in a dynamic work environment.
  • Ability to work effectively as part of a team.
Experience Requirements

Candidates should possess between 2 to 3 years of relevant experience in the hospitality industry.

Employment Details
  • Position type: Permanent
  • Language of work: English
  • Working hours: 35 hours per week