Food Service Supervisor
1 month ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities:- Supervise and Coordinate Staff: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
- Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe work environment.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
- Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
- Reporting: Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 7 months to less than 1 year of experience in a food service environment.
- Language: Fluency in English is required.
We are committed to creating a welcoming and inclusive work environment for all employees, regardless of their background, culture, or abilities. As a Food Service Supervisor, you will be expected to participate in our diversity and inclusion initiatives, promoting a culture of respect and understanding.
Why Join Our Team:At Tim Hortons, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. As a Food Service Supervisor, you will be part of a team that is passionate about delivering exceptional customer service and providing high-quality food products. If you are a motivated and experienced individual who is passionate about food service, we encourage you to apply for this exciting opportunity.
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