Bilingual Contract Specialist

2 weeks ago

Mississauga, Ontario, Canada Abbott Full time

The Opportunity

This position works in the Electrophysiology Division at Abbott, a leading medical technology company. In this division, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

Key Responsibilities

The Contract Specialist supports the sales force in all areas of customer and contract relations, including:

  • Drafting contracts, amendments, renewals, and responding to customer requests, including Requests for Proposals (RFPs)
  • Ensuring that all pricing guidelines are followed and that correct customer contracted prices are inputted into the pricing system
  • Working closely with departments to ensure that contracts are processed and obligations fulfilled

Additional Responsibilities

The Contract Specialist will also:

  • Maintain all files pertaining to contracts in ModelN and other applicable shared folders
  • Respond to internal and external customer requests
  • Prepare and distribute contracts, amendments, and tenders to customers according to guidelines set by applicable managers and departments
  • Complete contract renewal information and forward to customers based on information received from representatives and applicable approvers
  • Ensure contract pricing is in the pricing system on a timely basis
  • Work with the Chicago office on new developments, as required
  • Assist with the training of new hires, where applicable
  • Follow-up with Sales Representatives for acceptance of agreements
  • Complete setup of materials in MDG/SAP/Model N, as applicable
  • Search for Requests for Proposals
  • RFPs: work with the division to compile and review responses, ensuring the response is completed accurately as per divisional approvals and guidelines, and received prior to the deadline
  • Execute contract management activities throughout the life of the contracts, including value adds, contract compliance, contracted price actions, amendments, tracking and reconciliation, renewals, rebates, etc.
  • Negotiate contract terms with the business and customers

Monthly Responsibilities

The Contract Specialist will also be responsible for:

  • Calculating the monthly CPR billings for customers using AbbottLink or using customer LIS information
  • Extending contracts as required in Model N
  • Generating evergreen amendments as required

Quarterly Responsibilities

The Contract Specialist will also be responsible for:

  • Identifying contracts required for quarterly recognition for MPO, disclosure, and lessor accounting, which includes calculation of contract values for revenue recognition/disclosure and recognizing lessor accounting standards

Yearly Responsibilities

The Contract Specialist will also be responsible for:

  • Implementing list price increases into SAP as applicable and sending out notification letters to customers
  • Updating shipping and handling fees in SAP as applicable

Additional Requirements

The Contract Specialist will also be required to:

  • Translate and proofread English/French pricing proposals/documents for divisions
  • Provide customer communications as required by representatives, for review via email, letters, etc.
  • Assist with various projects as assigned
  • Perform other administrative duties as required, such as filing, mailing, photocopying

Required Qualifications

The ideal candidate will have:

  • A Bachelor's degree
  • 3-5 years of experience in a similar role
  • Bilingualism (English and French)
  • Advanced knowledge of MS Office (Word, Excel, and PowerPoint), Internet, SAP, and Model N
  • The ability to work under pressure with strict deadlines
  • The ability to effectively prioritize and juggle responsibilities
  • The ability to easily adapt to change
  • The ability to multi-task
  • A very high attention to detail
  • The ability to understand financial concepts (rebates, credits, pricing, value)
  • A high level of organizational skills to retrieve information quickly
  • Strong interpersonal and communication skills
  • The ability to articulate key actions and summarize conclusions
  • A strong understanding of general contract terms

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