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Server Operations Specialist

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Edmonton, Alberta, Canada Omega Solutions Full time
Omega Solutions is seeking a skilled Server Analyst to join our team. The successful candidate will be responsible for the day-to-day operations of our virtual server environment, focusing on Windows virtual server support activities. The role involves assisting in the daily operational support of a virtual server environment, with a focus on a VMware virtualized hosting infrastructure. The ideal candidate will have excellent customer focus and client service skills, a proven ability to function in both individual and team environments, and exceptional technical troubleshooting and problem resolution skills. The contracted resource must adhere to existing policies, procedures, standards, guidelines, and practices. Key responsibilities include:

• Proactively maintaining and improving the server core infrastructure functionality and working within existing procedures and guidelines to meet client business requirements.

• Performing problem diagnosis, troubleshooting, and resolution.

• Performing hardware and OS installations, migrations, and/or upgrades.

• Planning for software and hardware upgrades and/or migrations.

• Developing and maintaining documentation.

• Maintaining operating systems and associated infrastructure software.

• Developing system-related procedures.

• Providing cross-training and knowledge transfer to other server team members on relevant aspects of hardware and software support.

This is a unique opportunity to work with a dynamic team and contribute to the success of Omega Solutions. If you are a motivated and detail-oriented individual with a passion for server operations, we encourage you to apply.