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Quality Assurance Manager

2 months ago


Gatineau, Quebec, Canada Frequentis Full time
Quality Manager Job Description

Frequentis Group, a leading provider of communication and information systems, is seeking a highly skilled Quality Manager to join our team in Gatineau, Quebec, Canada.

Key Responsibilities:
  • Optimize and maintain Quality Management Systems (QMS) to ensure certification to ISO 9001, 14001, and 45001 standards.
  • Provide expert advice and reporting on quality issues and opportunities to the organization.
  • Create, update, and review policies, procedures, and guidelines in accordance with required standards and best practices.
  • Establish and maintain metrics to track the current state of the Frequentis Canada QMS.
  • Conduct recertification, oversee, and lead ISO audits.
  • Conduct and participate in internal audits.
  • Ensure compliance with software and safety quality standards.
  • Conduct supplier audits.
  • Lead, organize, and represent Frequentis Canada in periodic customer audits.
  • Establish and maintain an Improvements Program.
  • Evaluate and maintain a Legal Obligation Register covering the requirements of 9001, 45001, and 14001.
  • Improve reliability of new product development processes.
  • Ensure Electrostatic Discharge standards are maintained.
  • Provide EHS expertise, guidance, and advice to management and health and safety representatives.
  • Review and update the EHS management system, including standards, policies, and procedures.
  • Ensure that rigorous EHS audits, inspections, and investigations are conducted.
  • Coordinate the EHS Induction processes for new employees.
  • Ensure that breaches and any non-compliance or observations are investigated, resolved, and corrective actions taken.
  • Engage with management and staff on EHS issues and programs.
  • Determine the EHS training needs of Frequentis Canada and establish the training program.
  • Provide guidance and advice to management on environmental initiatives and opportunities.
Requirements:
  • Engineering or related technical qualifications with 3-5 years' experience.
  • Auditor qualifications and deep ISO 9001:2015 knowledge.
  • EHS qualifications.
  • Proven track record in quality management, preferably in a tech-driven environment.
  • Strong analytical, communication, and problem-solving skills.
  • Mission-critical mindset.
  • Hands-on mentality and willingness to solve issues that arise.
  • Excellent communication and interpersonal skills.
  • Excellent leadership and people management skills.
  • Ability to negotiate and resolve conflicts.
  • Eligible for Secret Security Clearance within the first year of employment.
  • Knowledge of ED109A and/or ED153 is a strong asset.
  • Bilingualism in French/English is a strong asset.

Frequentis Group is an international company that values diversity, fairness, and trust. We offer a range of benefits focused on work-life balance, professional development, and flexibility. If you are a motivated and experienced Quality Manager looking for a new challenge, please submit your application.