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Front Desk Coordinator

2 months ago

Mississauga, Ontario, Canada 2175450 Ontario Limited Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greeting and Directing: Greet visitors and direct them to the appropriate contact or service area.
  • Information Provision: Provide basic information to clients and the public in a professional and courteous manner.
  • Scheduling and Confirmation: Schedule and confirm appointments, ensuring that all necessary details are accurate and up-to-date.
  • Communication: Answer telephone calls and relay messages to the appropriate personnel, while also calculating billing charges as needed.
  • Customer Service: Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: Willingness to train and learn is essential, with a focus on providing excellent customer service.
  • Language: Fluency in English is required, with the ability to communicate effectively with clients and colleagues.
  • Work Hours: 32-40 hours per week, with a flexible schedule to meet the needs of the team.