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Case Management Nurse
3 months ago
About Innomar Strategies
At Innomar Strategies, our professionals are dedicated to enhancing the health and well-being of individuals and communities. We are committed to providing exceptional healthcare solutions and support.
Role Overview
The Case Management Nurse plays a vital role in delivering medical assistance to patients and healthcare professionals. This includes educating stakeholders on various health conditions and therapeutic options, as well as managing disease progression.
Key Responsibilities
- Deliver comprehensive medical support to patients and healthcare providers, focusing on education regarding specific illnesses and treatment plans;
- Provide telephonic assistance as required, handling both incoming and outgoing calls to ensure patient adherence and maintenance;
- Oversee databases, ensuring accuracy and integrity of records and information;
- Implement and adhere to case management protocols, which encompass clinical oversight, data gathering, patient follow-up, compliance monitoring, reporting of adverse events, and collaboration with primary healthcare providers;
- Prepare for and participate in specialized training sessions related to specific therapies provided by the pharmaceutical team;
- Work alongside reimbursement specialists and medical professionals to facilitate funding for patient therapies;
- Engage in pharmaceutical sales meetings and patient conferences as necessary;
- Foster and maintain collaborative relationships with the pharmaceutical team;
- Coordinate with healthcare providers, pharmacies, and infusion clinics to manage treatments and address any arising issues;
- Document and report adverse events to the appropriate units or departments;
- Perform additional responsibilities as needed, which may include being on standby or on call.
Qualifications
- Bachelor's degree or registered nurse (RN) diploma, accompanied by a minimum of five years of nursing experience;
- At least two years of experience in public or private third-party reimbursement, the pharmaceutical sector, managed care, or clinical support;
- Preferred experience in healthcare and case management;
- Bilingual proficiency in French and English is mandatory;
Essential Skills
- Strong focus on patient care;
- Ability to manage multiple tasks and work effectively under pressure;
- Exceptional customer service and communication skills;
- Proficient in internet research and computer applications;
- Effective problem-solving and teamwork capabilities;
- Business insight, analytical skills, and financial literacy;
- Strong organizational skills and attention to detail;
- Proficiency in Microsoft Office Suite;
- Willingness to travel at least 15% of the time.
What We Offer
Innomar Strategies provides a competitive compensation package, comprehensive benefits, and resources that promote an inclusive culture and the well-being of our team members. Our offerings include medical, dental, and vision coverage, along with a robust benefits package that emphasizes physical, emotional, financial, and social wellness. We also encourage personal development through training programs, professional growth resources, mentorship opportunities, and more.
Work Schedule: Full-time
