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Co-op Student Success Consultant

2 months ago


St Catharines, Ontario, Canada Brock University Full time

Position Overview:
This role is situated within the Administrative Professional Employee Group at Brock University, a distinguished institution recognized as a Top Employer in the Hamilton-Niagara region and celebrated for its commitment to diversity.

About Brock University:
Brock University is dedicated to fostering an inclusive environment that provides diverse career opportunities for individuals who possess enthusiasm, expertise, and a commitment to excellence.

Key Responsibilities:

  • Contribute to the formulation of a comprehensive strategy aimed at enhancing co-op student retention and engagement, aligned with institutional goals.
  • Offer personalized guidance to co-op students, ensuring their academic and co-op pathways are well-coordinated.
  • Stay informed about best practices in student retention and engagement, integrating innovative approaches into departmental initiatives.
  • Collaborate with campus partners to facilitate early intervention strategies that support co-op students' success.
  • Identify challenges faced by co-op students and connect them with appropriate resources and services.
  • Lead the creation of a first-year co-op student engagement strategy, encompassing events, programming, and outreach efforts.
  • Oversee volunteer outreach initiatives to engage co-op students as program ambassadors.
  • Analyze co-op attrition rates related to academic performance to inform retention strategies.
  • Maintain a comprehensive database for qualitative and quantitative reporting on co-op student retention and progression.
  • Recruit, train, and supervise student staff to support the co-op engagement strategy.

Qualifications:

  • A bachelor's degree in a relevant field such as Psychology, Communication, or Education, along with completion of Mental Health and First Aid training.
  • 3-5 years of experience in co-op programs, academic advising, or student affairs, with 1-2 years in a leadership or supervisory capacity.
  • In-depth knowledge of Brock University and its co-op offerings.
  • Experience in assessing client needs and developing tailored action plans.
  • Ability to adapt to change and navigate ambiguity effectively.
  • Strong understanding of course offerings, program requirements, and co-op sequencing.
  • Familiarity with university regulations and departmental policies.
  • Knowledge of Ontario Human Rights legislation and applicable disability laws.
  • Proficiency in MS Office applications and customized university systems.
  • Experience with social media platforms and content creation tools.
  • Strong persuasive skills and the ability to provide constructive feedback.
  • Advanced conflict resolution abilities and diplomatic communication skills.
  • Proven capability to build and maintain professional relationships across diverse student populations.
  • Excellent judgment and crisis management skills, with the ability to implement effective solutions swiftly.
  • Innovative, adaptable, and committed to teamwork and integrity.

Preferred Qualifications:

  • Experience or background in counseling or psychology.

Compensation and Benefits:

  • Job Grade (K), Salary Scale ($57,400-$98,400).
  • Target Hiring Range: $57,400-$65,000.
  • This position includes comprehensive benefits, including a tuition waiver.

Brock University values diversity and encourages applications from all qualified candidates. We are committed to accommodating the needs of applicants throughout the selection process.