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Restaurant Operations Manager

1 month ago

Port Alberni, British Columbia, Canada A&W Full time
Restaurant Manager Job Description

A&W is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are motivated and productive.

Key Responsibilities:
  • Operations Management: Oversee the day-to-day operations of the restaurant, including managing staff, inventory, and customer service.
  • Staff Management: Recruit, train, and develop a high-performing team of restaurant staff, including servers, hosts/hostesses, and kitchen staff.
  • Customer Service: Ensure that all customers receive exceptional service, including responding to customer complaints and resolving issues in a timely and professional manner.
  • Inventory Management: Manage inventory levels, including ordering supplies and managing stock levels to minimize waste and maximize profitability.
  • Financial Management: Manage the restaurant's finances, including preparing budgets, tracking expenses, and ensuring that the restaurant is profitable.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and develop a team of staff members. Ability to work in a fast-paced environment and make decisions quickly. Strong financial management skills, with the ability to prepare budgets and track expenses.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement within the company, including career development and training programs.
  • Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced and dedicated staff members.