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Retail Operations Supervisor

3 months ago

Calgary, Alberta, Canada Winks Convenience Store Full time
Position Overview

The Retail Operations Supervisor at Winks Convenience Store plays a crucial role in overseeing daily store activities and ensuring optimal customer service. This position requires a dedicated individual with a strong background in retail management.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a supervisory role within a retail environment
Key Responsibilities
  • Delegate tasks to sales associates effectively
  • Recruit, train, and develop staff members
  • Authorize financial transactions, including cheque payments
  • Manage inventory orders and merchandise supply
  • Approve returns of products
  • Create and maintain employee work schedules
  • Engage in direct sales and assist customers
  • Compile reports regarding sales performance, inventory management, and personnel issues
  • Address and resolve customer inquiries, complaints, and product shortages
  • Organize and oversee inventory management processes
  • Supervise and coordinate the activities of team members
Work Environment
  • Fast-paced and dynamic work setting
  • Ability to work under pressure and meet tight deadlines
  • Attention to detail is essential
  • Physical demands include a combination of sitting, standing, and walking, with prolonged periods of standing
Personal Attributes
  • Detail-oriented and accurate
  • Strong client focus and customer service skills
  • Excellent interpersonal abilities
  • Adaptable and flexible in approach
  • Highly organized and reliable
  • Sound judgment and decision-making skills
  • Capacity to manage multiple tasks simultaneously
Employment Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week