Medical Laboratory Assistant

5 days ago


Scarborough Village, Ontario, Canada KMH Cardiology Centres Inc. Full time
About KMH Cardiology Centres Inc.

We are a leading provider of high-quality healthcare services in the GTA and South Western Ontario region, with a commitment to delivering comprehensive, efficient, and cost-effective health care services with a focus on high-quality patient care.

The Role

We are seeking a skilled and patient-focused Lab Technician/Patient Care Coordinator to join our team at KMH Cardiology Centres Inc. The successful candidate will be responsible for supporting physician practices and facilitating patient intake through timely, high-quality, and efficient administrative care.

Key Responsibilities
  • Patient Intake and Coordination of Daily Clinic Operations
  • Management of Physician Orders and Utilization of Tableau to Facilitate KPI Attainment
  • Meet and Achieve Established KPIs and Tasks Management, Including Chart Checks and Report Uploads
  • Perform ECG, Holter, and Blood Pressure Monitor Hook-ups as Needed
  • Respond to Patient Enquiries in a Timely Manner and Missed Appointment Follow-up
  • Inform and Educate Patients about Tests and Procedures as Requested by Physician
  • Process Prescription Renewal Requests as Directed by Physician in Collaboration with Administrative Staff
  • Optimize Clinic Capacity and Foster a Collegial, Respectful Clinic Environment
  • Coordinate with Internal Teams to Ensure Best Patient Experience and Outcomes
Requirements
  • Graduate of an Approved Laboratory Assistant Program or Equivalent
  • Lab Technician (Certified)
  • Medical Administration Experience
Preferred Qualifications
  • Clinic Experience
  • Proven Ability to Work Proficiently in a Busy, Fast-Paced Specialist Clinic Environment
  • Self-Directed, Detail-Oriented, with Ability to Multitask, Establish Priorities, and Achieve Objectives with Minimal Supervision
  • BLS
  • Phlebotomy Experience
  • Strong Knowledge of Medical Terminology
  • Excellent Verbal and Written Communication Skills
  • Superior Telephone Etiquette
  • Strong Conflict Resolution Skills
  • Proficiency in Technology, Including MS Office and EMR Systems Experience
  • Excellent Time Management and Organizational Skills
  • Able to Deal with Sensitive Information with a High Degree of Diplomacy
  • Team Orientation
  • Ability to Provide Coverage at Both Markham and Scarborough
  • Cantonese, Mandarin, Farsi, or Arabic Language Skills
What We Offer

We offer a competitive rate, comprehensive benefits, Work Perks, Let's Move program wellness initiatives, and the opportunity for growth. Please submit your current resume and cover letter to apply for this position. Immunizations and background checks are required.



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