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Medical Laboratory Assistant
2 months ago
We are a leading provider of high-quality healthcare services in the GTA and South Western Ontario region, with a commitment to delivering comprehensive, efficient, and cost-effective care to our patients.
The RoleWe are seeking a skilled and patient-focused Lab Technician/Patient Care Coordinator to join our team at KMH Cardiology Centres Inc. The successful candidate will be responsible for supporting physician practices and facilitating patient intake through timely, high-quality, and efficient administrative care.
Key Responsibilities- Patient Intake and Coordination of Daily Clinic Operations
- Management of Physician Orders and Utilization of Tableau to Facilitate KPI Attainment
- Meet and Achieve Established KPIs and Tasks Management, Including Chart Checks and Report Uploads
- Perform ECG, Holter, and Blood Pressure Monitor Hook-ups as Needed
- Respond to Patient Enquiries in a Timely Manner and Missed Appointment Follow-up
- Inform and Educate Patients about Tests and Procedures as Requested by Physician
- Process Prescription Renewal Requests as Directed by Physician in Collaboration with Administrative Staff
- Optimize Clinic Capacity and Foster a Collegial, Respectful Clinic Environment
- Coordinate with Internal Teams to Ensure Best Patient Experience and Outcomes
- Graduate of an Approved Laboratory Assistant Program or Equivalent
- Lab Technician (Certified)
- Medical Administration Experience
- Clinic Experience
- Proven Ability to Work Proficiently in a Busy, Fast-Paced Specialist Clinic Environment
- Self-Directed, Detail-Oriented, with Ability to Multitask, Establish Priorities, and Achieve Objectives with Minimal Supervision
- BLS
- Phlebotomy Experience
- Strong Knowledge of Medical Terminology
- Excellent Verbal and Written Communication Skills
- Superior Telephone Etiquette
- Strong Conflict Resolution Skills
- Proficiency in Technology, Including MS Office and EMR Systems Experience
- Excellent Time Management and Organizational Skills
- Able to Deal with Sensitive Information with a High Degree of Diplomacy
- Team Orientation
- Ability to Provide Coverage at Both Markham and Scarborough
- Cantonese, Mandarin, Farsi, or Arabic Language Skills
We offer a competitive rate, comprehensive benefits, Work Perks, Let's Move program wellness initiatives, and the opportunity for growth. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
