Restaurant Operations Manager

2 months ago


United Counties of Stormont Dundas and Glengarry, Canada 1535550 Ontario Inc Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1535550 Ontario Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively to meet customer demands.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, as well as provide ongoing coaching and feedback to ensure that they are meeting performance expectations.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation, and maintain accurate records of stock, repairs, sales, and wastage.
  • Quality Control: Ensure that food and service meet quality control standards, and address customer complaints or concerns in a professional and timely manner.
  • Reporting and Record-Keeping: Prepare and submit reports on sales, inventory, and other key performance indicators, and maintain accurate records of staff performance and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Work Environment: The work environment is fast-paced and physically demanding, with a combination of sitting, standing, walking, and standing for extended periods.
  • Physical Demands: The role requires a high level of physical fitness, with the ability to lift, bend, and move heavy objects.
  • Language: English is the primary language of communication, and proficiency in English is required.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Newcomers and Refugees: We are committed to supporting newcomers and refugees, and offer on-the-job training and mentorship programs to help them succeed in their roles.
  • Support for Indigenous People: We are committed to developing and maintaining relationships with indigenous communities, indigenous-owned businesses, and organizations.


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