Salesforce Administrator

2 months ago


Ottawa, Ontario, Canada Recollective Full time
Job Title: Salesforce Administrator

We are seeking a highly skilled Salesforce Administrator to join our team at Recollective Inc. Our company is a leading provider of online research software, and we are looking for a talented individual to help us manage our CRM platform.

Key Responsibilities:
  • Manage the day-to-day configuration, support, maintenance, and improvement of our CRM platform.
  • Implement processes, automations, and other new or enhanced features when necessary.
  • Identify and evaluate Salesforce efficiency, helping to outline potential opportunities to streamline and improve processes.
  • Review, test, and plan Salesforce regular release and packaged app updates.
  • Work with integrated applications, including AWS Connect, Adobe Sign, Conga, Celigo, NetSuite, LinkSquares, Gong, Outreach, and Mailchimp.
Requirements:
  • University degree/diploma in a technical subject.
  • Minimum 2 to 3 years of experience as a Certified Salesforce Administrator.
  • Experience implementing Salesforce configuration changes, including custom objects and fields, page layouts, roles and permissions, record types, dynamic layouts, apps, actions, approval processes, flows, custom settings, and mobile administration.
  • Strong understanding of Salesforce and data management abilities.
  • Excellent relationship-building, communication skills, and ability to liaise with stakeholders at all levels.
What We Offer:
  • Competitive compensation and reward people based on performance.
  • Comprehensive health benefits, including a generous healthcare spending account.
  • Three weeks' vacation, three personal days each year, and a flexible statutory holiday policy.

We are an equal opportunity employer and welcome applications from all qualified individuals. By applying, you declare that you have read, understand, and consent to our Job Applicant Privacy Policy.



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