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Quesnel, Canada Ramada by Wyndham Quesnel Full timeHotel Front Desk Clerk Job DescriptionWe are seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team at Ramada by Wyndham Quesnel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and...
Hotel Receptionist
2 months ago
We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Ramada by Wyndham Quesnel.
Key Responsibilities:- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Reservation Management: Take, cancel, and change room reservations as needed.
- Guest Services: Provide information on hotel facilities and services, including amenities and local attractions.
- Departure Processing: Process guests' departures, calculate charges, and receive payments.
- Clerical Duties: Perform various clerical tasks, such as faxing, filing, and photocopying.
- Communication: Answer telephone calls and relay messages to guests and staff.
- Customer Service: Provide exceptional customer service to guests, addressing their needs and concerns in a professional and courteous manner.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months of experience in a related field.
- Language: Fluency in English.
- Work Hours: 40 hours per week.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.