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Food Service Team Lead

2 months ago


Hinton, Canada Tim Hortons #1458 Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons #1458. As a key member of our restaurant team, you will be responsible for overseeing the daily operations of our kitchen and ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Supervise and Coordinate Kitchen Staff: Lead and motivate our kitchen team to ensure that all food is prepared and served to our high standards.
  • Train and Develop Staff: Provide ongoing training and coaching to our kitchen staff to ensure they have the skills and knowledge needed to excel in their roles.
  • Manage Inventory and Supplies: Oversee the ordering and inventory of all kitchen supplies and ingredients to ensure that we have what we need to meet customer demand.
  • Maintain Quality Control Standards: Ensure that all food is prepared and presented to our high standards, and that our kitchen is clean and well-maintained.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints and concerns, and work to resolve issues in a timely and satisfactory manner.
  • Manage Records and Reports: Maintain accurate records of sales, inventory, and other key metrics to help us make informed business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and a strong commitment to customer service and quality.