Laboratory Assistant
2 days ago
LifeLabs is a leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor, and prevent disease.
We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
Job SummaryWe are seeking a skilled Laboratory Assistant to join our team at LifeLabs. As a Laboratory Assistant, you will play a critical role in the specimen collection process, from greeting patients to preparing specimens for transportation.
Responsibilities- Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
- Perform phlebotomies, connect/disconnect holter monitors, 24-hour blood pressure monitoring, and perform ECG tracings.
- Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
- Maintain client relationships, including responding to inquiries and following up on requests.
- Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
- Prepare specimens for transportation and testing.
- Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with REQUIRED previous training or experience in phlebotomy (blood draws), intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.).
- ECG training or experience is an asset.
- Proficient data entry skills.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work independently and as part of a team.
- Ability to maintain the strictest standards of patient privacy and confidentiality.
- Ability to effectively relate to patients and healthcare providers.
- Excellent customer/patient service, and be able to relate to patients and clients even in stressful situations.
LifeLabs offers a comprehensive total rewards program, including competitive compensation, employee group benefits, retirement savings plan, vacation and wellness days, and employee wellness and giving programs.
We are committed to creating a collaborative and supportive environment that enables our team members to thrive.
In accordance with LifeLabs' Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process.
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