Mobile Laboratory Patient Specialist

4 weeks ago

Kamloops, British Columbia, Canada LifeLabs Medical Laboratory Services Full time
Mobile Lab Patient Technician - Regular Part Time

LifeLabs is the premier community diagnostics laboratory in Canada, dedicated to addressing the healthcare needs of Canadians for over five decades. Our team members are fundamentally focused on our clients, understanding that behind every lab requisition and sample being tested is an individual and their family relying on our services.

LifeLabs Medical Laboratory Services is in search of a diligent and patient-focused individual to fill the role of Mobile Lab Patient Technician.

As a Mobile Lab Patient Technician, you will play a crucial role in providing on-site patient care at various locations, including private residences, commercial establishments, retirement communities, and long-term care facilities. This dynamic and fulfilling position allows you to foster relationships with patients and witness the positive impact you have on their healthcare experiences.

This position is part-time, with the successful candidate working within mobile service teams to assist with visits to various facilities and private homes. Current operational hours are from 6:00 AM to 6:00 PM, Monday through Friday, and Saturdays from 6:00 AM to 2:00 PM. Shifts may vary within these time frames, including on-call responsibilities.

Your key responsibilities will encompass:

  1. Coordinating a daily itinerary of visits to facilities and private homes to collect specimens as per physician requests, optimizing your route based on courier schedules, specimen integrity, and necessary travel time.
  2. Executing phlebotomies, connecting and disconnecting Holter monitors, and conducting ECG tracings.
  3. Transporting specimens to designated laboratories for analysis.
  4. Accessioning, spinning, separating, and preparing specimens for transport to reference labs as needed.
  5. Scheduling patient appointments, gathering required information from patients, explaining the specimen collection process, and ensuring adherence to necessary testing protocols prior to specimen collection.
  6. Communicating with physicians, facility personnel, and community care staff regarding patient concerns, scheduling changes, specimen collection procedures, and other relevant matters.

Covid-19 vaccinations and a booster shot are mandatory for this position.

LifeLabs seeks an empathetic and flexible individual capable of delivering outstanding customer service and connecting with patients, even in challenging situations. Do you possess:

  • A valid driver's license with a clean driving record and access to a vehicle.
  • A satisfactory criminal background check.
  • Exceptional communication skills to engage with a diverse range of individuals.
  • Strong problem-solving abilities and the capacity to think quickly in various situations.
  • The ability to uphold the highest standards of patient privacy and confidentiality.

At LifeLabs, our exceptional employees are central to our mission. That’s why we offer more than just competitive pay and benefits – our team members receive coaching and training in an environment that promotes open dialogue, along with a uniform and shoe allowance, and opportunities for career advancement.

Compensation and Benefits:

The compensation range has been established, but the final salary will be determined based on experience, educational qualifications, market conditions, and internal equity.

Employee Benefits:

  • Eligible employees can participate in LifeLabs' group benefits plan, in accordance with the terms and conditions of those plans.

Retirement Savings Plan:

  • LifeLabs offers a retirement savings plan that allows members to save for their future, with contributions made on their behalf.

Vacation Entitlement:

Employees are entitled to vacation pay, which will be applied to each paycheck.

Employee Wellness:

LifeLabs provides an award-winning Wellness Program aimed at supporting overall health and well-being across physical, emotional, and financial wellness domains, with a strong emphasis on mental health support.

Employee Giving Program:

This program supports employees who donate, fundraise, or volunteer for Canadian Registered Charities or Non-Profit Organizations.

Additionally, LifeLabs offers professional development opportunities, membership reimbursements, access to preferred rates and discount programs, and optional health-related benefits.

At LifeLabs, we are committed to fostering an inclusive and equitable workplace where all team members and the communities we serve feel valued and respected.

In line with LifeLabs' Accessibility Policy and relevant legislation, accommodations are available upon request for candidates participating in the recruitment and selection process.

We are dedicated to the continuous development of our diversity, equity, and inclusion (DEI) initiatives, striving to create an environment where everyone can express their true selves.

At LifeLabs, we believe that we are Stronger Together and that the unique perspectives and experiences of each team member enhance our collective strength.

Vaccinations are strongly encouraged at LifeLabs. They may be required for certain employees if mandated by provincial or regional authorities or through employer-led vaccination policies in the facilities we serve.

Job Segment: Counseling, Laboratory, EKG, Phlebotomy, Part Time, Healthcare, Science

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