Performance Management Lead

4 weeks ago


Ottawa, Ontario, Canada Accoravillage Full time
Job Description

At Accoravillage, we are seeking a highly skilled Performance Management Lead to join our team. As a key member of our operations team, you will play a critical role in driving business results and ensuring exceptional customer experiences.

Key Responsibilities
  • Develop and implement effective store operations strategies to optimize sales, customer satisfaction, and employee engagement.
  • Collaborate with store management to execute action plans, analyze results, and make data-driven decisions to drive business growth.
  • Provide coaching and training to store teams to enhance their skills and knowledge, ensuring they are equipped to deliver exceptional customer experiences.
  • Monitor and report on key performance indicators, identifying areas for improvement and implementing corrective actions.
  • Ensure compliance with company policies, procedures, and guidelines, maintaining a culture of integrity and accountability.
About Us

Accoravillage is a dynamic and inclusive company that values diversity, equity, and inclusion. We offer a supportive work environment, opportunities for growth and development, and a commitment to making a positive impact in our communities.



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