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Food Service Supervisor

2 months ago

Kincardine, Canada Kin's Social Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Kin's Social. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Hire and manage food service staff, including food and beverage servers, food service counter attendants, and kitchen and food service helpers.
  • Operations and Logistics
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supply requirements for meal preparation and maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports on restaurant operations and performance.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that all customers receive excellent service and that their needs are met.
  • Work Environment
    • Work in a fast-paced environment with a combination of sitting, standing, and walking.
    • Work under pressure to meet deadlines and ensure that restaurant operations run smoothly.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a restaurant or food service environment.
  • Skills and Abilities
    • Excellent leadership and supervisory skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Excellent communication and interpersonal skills.
    • Ability to train and develop staff.
    • Ability to maintain accurate records and reports.
Working Conditions

The successful candidate will work in a restaurant environment with a combination of sitting, standing, and walking. The work environment will be noisy, with odours and wet/damp conditions. The successful candidate must be able to work in a physically demanding environment and be able to lift up to 25 kg.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced restaurant supervisor looking for a new challenge, please submit your application.