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Patient Relations Liaison
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob SummaryWe are seeking a highly skilled Patient Relations Liaison to join our team at WRHA Corporate. In this role, you will be responsible for building and maintaining strong relationships with patients, families, and healthcare providers to ensure exceptional patient experience.Key ResponsibilitiesDevelop and implement strategies to improve patient...
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Patient Relations Liaison
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Title: Patient Relations AssociateWRHA Corporate is seeking a highly skilled and compassionate Patient Relations Associate to join our team. As a key member of our patient relations team, you will play a vital role in building trust and rapport with patients, care home residents, and their families.Key Responsibilities:Build and maintain relationships...
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Patient Relations Liaison
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Title: Patient Relations AssociateWRHA Corporate is seeking a highly skilled and compassionate Patient Relations Associate to join our team. As a key member of our patient relations team, you will play a vital role in building trust and rapport with patients, care home residents, and their families.Key Responsibilities:Build and maintain relationships...
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Patient Relations Liaison
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Title: Patient Relations AssociateWRHA Corporate is seeking a highly skilled and compassionate Patient Relations Associate to join our team. As a key member of our patient relations team, you will play a vital role in building trust and rapport with patients, care home residents, and their families.Key Responsibilities:Build and maintain relationships...
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Patient Relations Liaison
1 month ago
Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Title: Patient Relations AssociateWRHA Corporate is seeking a highly skilled and compassionate Patient Relations Associate to join our team. As a key member of our patient relations team, you will play a vital role in building trust and rapport with patients, care home residents, and their families.Key Responsibilities:Build and maintain relationships...
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Patient Relations Liaison
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Patient Relations Liaison
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Summary:WRHA Corporate is seeking a Patient Relations Associate to join our team. The successful candidate will play a key role in building rapport and trust with patients, care home residents, and their families.Key Responsibilities:Establish and maintain effective relationships with patients, care home residents, and their families to ensure their...
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Relations Liaison Specialist to join our team at WRHA Corporate. In this critical role, you will be responsible for building trust with patients, care home residents, and their families from diverse backgrounds.Key Responsibilities:Establish rapport and provide exceptional customer service...
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Patient Relations Liaison
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Title: Patient Relations AssociateWRHA Corporate is seeking a highly skilled and compassionate Patient Relations Associate to join our team.Job Summary:The Patient Relations Associate will play a critical role in building and maintaining positive relationships with patients, families, and caregivers. This individual will be responsible for handling...
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Patient Relations Associate
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Winnipeg, Manitoba, Canada WRHA Corporate Full timeJob Title: Patient Relations AssociateJob Summary:We are seeking a highly skilled Patient Relations Associate to join our team at WRHA Corporate. As a key member of our patient relations team, you will play a critical role in building and maintaining positive relationships with patients, families, and caregivers.Key Responsibilities:Build and maintain...
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Patient Relations Liaison
2 months ago
WRHA Corporate is seeking a highly skilled and compassionate Patient Relations Associate to join our team. As a key member of our patient relations team, you will play a vital role in building trust and rapport with patients, care home residents, and their families.
Key Responsibilities:- Build and maintain relationships with patients, care home residents, and their families to ensure their concerns and complaints are heard and addressed.
- Facilitate conflict management and complaint resolution for complex and sensitive situations.
- Act as a liaison between patients and site/service stakeholders to respond to complaints and critical incidents.
- Receive, acknowledge, and respond to patient concerns and complaints in a timely and compassionate manner.
- Collaborate with patient safety to provide consistent communication during critical incident reviews.
- Triage requests, suggestions, concerns, and complaints following established processes and navigate resolutions to ensure all concerns are given impartial consideration.
- Provide input and recommendations for quality improvements based on patient feedback.
- 5 years of experience working directly with patients and families.
- 3 years of experience applying quality, risk management, and patient safety principles and procedures.
- 3 years of experience delivering services to culturally diverse individuals.
- Post-secondary degree in a relevant discipline.
- Active member in good standing of an associated regulatory body.
- Conflict Resolution and Mediation skills.
- Experience working with Indigenous peoples and communities.
WRHA Corporate offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
