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Auto Claims Advisor
1 month ago
We are seeking a highly skilled and detail-oriented Auto Claims Advisor to join our team at Sécurité Nationale Compagnie d'Assurance. As an Auto Claims Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive fair and timely settlements for their auto claims.
Key Responsibilities- Support customers throughout the claims process, from initial contact to final settlement.
- Gather and verify all necessary information and documentation to ensure accurate and efficient claims processing.
- Reconcile estimates from various vendors to ensure fair and equitable settlements.
- Collaborate with internal partners and external vendors to resolve claims in a timely and professional manner.
- Contribute to team productivity objectives by maintaining a positive file count and open/close ratio.
- One or more years of claims adjusting experience, preferably in the auto insurance industry.
- Excellent customer service skills and a strong ability to communicate effectively with customers and internal stakeholders.
- Superior time management skills and the ability to work in a fast-paced environment with competing priorities.
- Proven ability to negotiate positive outcomes and resolve complex claims issues.
- Demonstrated support for company process improvements and a commitment to delivering exceptional customer service.
Sécurité Nationale Compagnie d'Assurance is a leading provider of auto insurance in Canada. We are committed to providing our customers with exceptional service and support, and we are seeking a highly skilled and dedicated Auto Claims Advisor to join our team.
