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Customer Service Ambassador

2 months ago

Burlington, Ontario, Canada Sunrise Senior Living Full time

Job Overview

At Sunrise Senior Living, our Customer Service Ambassador plays a vital role in providing exceptional hospitality to our residents, families, and visitors. As the first point of contact, this individual sets the tone for a warm and welcoming experience.

Responsibilities

  • Monitor the Bistro area to ensure refreshments, music, and cleanliness meet our high standards.
  • Perform general administrative duties to support the community's operations.
  • Welcome and support the hospitality of our Sunrise community, creating a positive and inclusive environment for all.

Qualifications

  • A high school diploma or equivalent is required.
  • Proven experience in a customer service role, demonstrating excellent communication, organizational, and problem-solving skills.
  • Good judgment, decision-making, and record-keeping abilities are essential.
  • Proficiency in computer skills, including Microsoft Outlook, Word, and Excel, as well as the ability to learn new applications.