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Content Claims Specialist
2 months ago
Crawford & Company is seeking a highly skilled Content Claims Specialist to join our team. As a Content Claims Specialist, you will play a critical role in handling content claims, working closely with insurance companies and policyholders to ensure accurate and timely processing of claims.
Key Responsibilities- Conduct onsite visits to meet with adjusters and policyholders to conduct inventory of total loss contents.
- Ensure consistent and quality turnaround of all claims in accordance with company productivity and performance standards.
- Work with other teams to organize and direct resources required for completing inventory and LKQ valuation of total loss contents.
- Adhere to company commitment to timely and informative updates on content claims process.
- Complete and submit detailed work/time logs daily for all claim tasks completed.
- Maintain claim-related notes in company platform.
- Ensure timely and accurate completion/pricing of all outstanding items, adhering to LKQ standards.
- Consistently promote company brand, image, and reputation in a professional and positive manner.
- Secondary School diploma.
- Ability to work independently with minimal supervision.
- Some prior background/experience in property claims industry would be considered an asset.
- Able to provide adequate workspace, free of noise.
- Employee must provide own high-speed internet service.
- Company equipment, including laptop, will be provided.
- Own vehicle and valid driver's license.
- Occasional overnight travel may be required.
- Strong computer skills (MS Office/Outlook).
- Strong communication skills.
- Demonstrated ability to adapt to change and new technology.
- Willingness to learn and continuously improve.
Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.
Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and company policies.
