Financial Services Manager
2 weeks ago
About the Role:
We are seeking an experienced and skilled Financial Services Manager to join our team at AutoCanada Inc. As a key member of our sales team, you will be responsible for providing exceptional customer service and financial solutions to our clients.
Key Responsibilities:
- Explain and demonstrate financial options to customers
- Deal directly with lenders and financial institutions
- Prepare and document any/all documentation for final delivery
- Meet and excel set sales goals by selling extended products such as protection packages, extended warranties, life and accident/health insurance, and environmental protection packages
- Adhere to a standard of professional ethics and be respectful to customers
- Be knowledgeable of provincial regulations regarding finance and the fair credit reporting act
- Interact with appropriate departments
- Structure deals in accordance with lender and dealership guidelines
- Book out deals accurately
- Maintain confidentiality of customer information
- Sell credit insurance and service contracts
- Maintain good lender relations
- Maintain a lender guide of programs currently in use and obtain a working knowledge of them
- Analyze credit reports, be able to recognize a conventional deal and turn over accordingly
- Maintain dead files for inactive deals
- Overcome objections of prospective customers
Requirements:
- Experience in F&I in a dealership is preferred
- 3-5 years' experience in sales or similar customer service role
- Excellent understanding of Sales, Finance and Management
- Experience and working relationship with financial institutions
- Proven record for performance with set goals
- Excellent Oral, Written & Listening skills
- Judgment and Decision-Making Skills ability to consider the relative costs and benefits of potential actions and choose the appropriate path
- Ability to identify measures of performance and actions needed to improve or correct performance
- Efficient knowledge of word processing software, spreadsheet software, e-mail software and use of the Internet
- Ability to read, understand and calculate banking figures such as; discounts, interest rates, percentages and commission etc.
- Prioritization skills necessary to use time effectively and set action plans to achieve business targets
- A valid OMVIC license is required for this role
What We Offer:
- Competitive pay plans and a motivated group of AutoCanada employees to work alongside
- Health & Dental insurance plans
- Life Insurance
- Vacation Time available for Full Time AutoCanada team members
- Employee vehicle purchase & service programs
- Company-wide appreciation events and contests throughout the calendar year
- Continued professional development and the opportunity to grow your career with a North American automotive group operating in both Canada and the United States
- Opportunities for travel within the North American market
How to Apply:
For more information on our Company, please visit our website at: [insert website URL]. To apply, please submit your resume and cover letter on the Careers portion of our website.
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