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Service Technician

2 months ago


St Catharines, Ontario, Canada Motion Full time
About the Role

We are seeking a highly skilled and motivated Service Technician to join our team at Motion. As a Service Technician, you will play a critical role in ensuring the smooth operation of our mobility equipment and providing exceptional customer service to our clients.

Key Responsibilities
  • Equipment Repair and Maintenance: Troubleshoot and repair mobility equipment, including wheelchairs, scooters, and other assistive devices.
  • Customer Service: Provide excellent customer service to clients, ensuring their needs are met and they receive a positive experience.
  • Travel and Mobility: Travel to clients' homes and community facilities to perform repairs and provide services.
Requirements
  • Technical Skills: Previous experience in customer service and equipment repair, with exposure to diagnostic tools and power equipment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to navigate complex situations and prioritize client needs.
  • Physical Demands: Ability to lift and carry up to 50 lbs, with a valid G-class driver's license and clean driving record.
What We Offer
  • Competitive Compensation: A comprehensive compensation package, including medical and dental benefits, vacation time, and RRSP/DPSP matching.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Work-Life Balance: A healthy work-life balance, with flexible scheduling and a supportive work environment.