Automotive Service Technician

3 weeks ago

St Catharines, Ontario, Canada Performance Auto Group Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Service Technician to join our team at Performance Auto Group. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring that all vehicles are repaired to the highest standards.

Key Responsibilities
  • Examine vehicles to determine if additional safety or service work is required
  • Prepare detailed reports on the back of the repair order
  • Estimate flat rate times for each recommendation using supplied manuals and company policies
  • Obtain parts prices and note availability for each recommendation
  • Perform all work as outlined on the repair order, with efficiency and accuracy, and in accordance with company and factory standards
  • Order parts when authorization is received, unless specifically told otherwise
  • Save and tag parts if the job is under warranty or insurance, or if requested by the customer
  • Road-test vehicles after service, whenever a wheel is removed, or any time a repair that might affect drivability is performed
  • Ensure that all work performed is thorough, accurate, and completed in a timely fashion
  • Supervise work of apprentice technicians or students, and report any deficiencies to the Service Manager
  • Attend factory-sponsored training classes as scheduled by management
  • Attend dealer-specified training courses as scheduled by management
  • Keep abreast of all factory technical bulletins
  • Learn and understand all current and emerging technologies as they apply to automobile service
  • Maintain a high degree of concentration to prevent "comebacks"
  • Ensure that customer cars are kept as clean or cleaner than when they arrived, both inside and out
  • Keep the shop area neat and clean at all times
  • Clean bay and bench at the end of each shift
  • Dispose of garbage, recycling, etc. as required
  • Understand and follow federal, provincial, and local regulations, such as those governing the disposal of hazardous wastes
  • Perform other duties as required by management
Requirements
  • Automotive Service Technician, fully licensed (310S/310T or higher)
  • 3-5 years experience with automotive mechanical operations
  • Valid Ontario Driver's License and good driving record
  • Demonstrated willingness to learn and succeed
  • Team oriented, hardworking with a positive attitude
  • Grade 12 diploma or GED
  • Ability to work effectively without supervision
  • Proven knowledge and experience with automotive mechanical operations
  • Ability to work well under pressure in a fast-paced environment
  • Reliable and able to work productively
  • Ability to read and comprehend instructions and information
  • Personable, reliable, courteous
  • Works well in a fast-paced environment
  • Demonstrate willingness to learn and succeed
  • Team oriented, and hardworking with a positive attitude
  • Excellent diagnostic and electrical skills
What's in it for you?
  • Excellent management support and guidance
  • Opportunities through our Internal career mobility program
  • Access to health, dental and vision insurance
  • Tool and Boot Allowance
  • Competitive Production Bonus
  • Disability, critical illness and life insurance for the unexpected
  • Our Employee Assistance Plan (EAP) for you and your family's wellness
  • Discount on vehicles, service and parts for you and your family
  • Discounts to retailers and service providers across the country
  • Free and engaging employee events

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