Assistant Store Manager

2 months ago


Innisfil, Canada Signet Jewelers Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Signet Jewelers. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in driving sales growth, improving customer satisfaction, and developing the skills of our team members.

Key Responsibilities:

  • Support the Store Manager in achieving sales and profit goals by providing excellent customer service, managing inventory, and implementing visual merchandising displays.
  • Develop and implement strategies to improve customer satisfaction, including providing personalized service, handling customer complaints, and ensuring a positive shopping experience.
  • Recruit, select, and train team members to ensure they have the skills and knowledge needed to provide exceptional customer service and meet sales targets.
  • Ensure compliance with company policies and procedures, including maintaining accurate records, adhering to safety protocols, and following company guidelines.
  • Collaborate with the Store Manager to develop and implement plans to improve sales, customer satisfaction, and team member performance.

Requirements:

  • Minimum one year of retail experience, preferably in a jewelry or specialty retail environment.
  • Proficiency in using point-of-sale systems, scanners, and basic computer software and hardware.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and management.
  • Flexibility to work daytime, evening, and weekend shifts, including holidays and special events.

What We Offer:

  • Competitive base salary with commission based on sales performance.
  • Comprehensive benefits package, including medical, dental, vision, and prescription insurance for full-time team members.
  • Registered Retirement Savings Plan (RRSP) and paid vacation and holidays for full-time employees.
  • Tuition reimbursement and career development courses to help you advance in your career.
  • Training programs for various roles and merchandise discounts, incentive trips, and contests to recognize and reward your achievements.


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