Client Solutions Specialist

4 weeks ago

Lethbridge, Alberta, Canada People Corporation Full time
Job Overview

We are looking for a dedicated Sales Consultant to enhance our operations at People Corporation.

The Sales Consultant plays a pivotal role in expanding our portfolio of National Enterprise clients within the small to mid-sized market segment. This position focuses on achieving sales targets, identifying and qualifying leads, and successfully closing new business opportunities.

Key Responsibilities:
  1. Oversee and nurture the overall relationship with a designated group of clients, providing strategic consulting, service delivery, financial oversight, plan design, pricing strategies, trend analysis, renewal negotiations, and benchmarking.
  2. Devise and execute strategies aimed at enhancing client satisfaction and retention.
  3. Maintain strong relationships with clients, including key decision-makers and administrators.
  4. Manage client expectations while effectively addressing any concerns or issues that arise.
  5. Assess the client's group insurance risks and propose suitable plan designs and cost-saving strategies.
  6. Create annual client plans to ensure the delivery of value-added services that align with client objectives.
  7. Engage in new business development through cold calling, lead generation, and networking efforts.
  8. Be accountable for the revenue and profitability associated with client accounts and projects.
  9. Identify innovative growth opportunities within the client base through multi-product selling and delivering enhanced value through unique solutions.
  10. Actively participate in prospecting and securing new clients from leads generated through competitive bidding, targeted networking, and referrals.
  11. Manage client expectations for anticipated growth from the sales team.
  12. Engage in ongoing education to maintain a comprehensive understanding of employee benefit legislation, administrative issues, plan rules, claims management, and client-specific procedures.
  13. Participate in industry conferences and seminars to promote services and stay informed about industry trends.
  14. Serve as a brand ambassador for People Corporation in the marketplace.
  15. Maintain expert knowledge of the full range of People Corporation products and services.
  16. Foster and develop positive relationships with suppliers to create strong partnerships for clients.
  17. Provide coaching and mentorship to technical, analytical, and service teams.
  18. Build and sustain strong relationships with colleagues and shared services across the organization.
Minimum Qualifications:
  1. At least 5 years of progressive experience in group benefits within a client-facing or consulting role, delivering strategic and innovative solutions to complex client challenges.
  2. Possession of a valid and current LLQP or a willingness to obtain it.
  3. In-depth knowledge of the group benefits industry, including funding arrangements and flexible programs.
  4. Exceptional analytical and mathematical abilities, along with strong strategic planning, communication, and listening skills.
  5. Excellent organizational capabilities with the ability to manage multiple tasks in a fast-paced environment.
  6. A positive attitude and a collaborative team player who engages well with internal and external stakeholders.
  7. A results-oriented individual with outstanding problem-solving skills.
  8. Ability to meet deadlines and deliver on commitments in a timely manner.
  9. Proficiency in utilizing multi-channel technology.
  10. Completion of or the ability to complete the Life License Qualification Program within 90 days of employment.
  11. Willingness to travel as required.
  12. Possession of a valid Driver's License and access to a vehicle.
  13. Group Benefits Associate (GBA) or CEBS designation, or currently pursuing it.
Preferred Qualifications:
  1. Completion of formal sales and presentation training.
  2. Experience with Challenger Sales or Consultative Selling methodologies.
Benefits:
  1. Opportunity to learn alongside industry experts.
  2. Comprehensive health care and dental benefits.
  3. Retirement savings plan with company contributions.
  4. A variety of Health & Wellness offerings.
  5. Mental health support programs for you and your family.
  6. Assistance with obtaining industry designations.
  7. Competitive compensation package.

At People Corporation, we are dedicated to empowering businesses to thrive. As a national provider of benefits, retirement, wealth, wellness, and human resource solutions, our expertise serves over 20,000 clients, representing nearly 3 million Canadians. We offer tailored solutions designed to meet the unique needs of businesses and their employees, members, and stakeholders.

We are committed to fostering an inclusive and accessible environment where all employees and clients feel valued, respected, and supported. Our goal is to build a workforce that reflects the diversity of the communities we serve, ensuring every employee has the opportunity to reach their full potential.

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