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Client Solutions Consultant

2 months ago

Lethbridge, Alberta, Canada People Corporation Full time
Job Overview

We are looking for a Client Solutions Consultant to enhance our operations at People Corporation.

The Client Solutions Consultant plays a pivotal role in expanding the portfolio of National Enterprise clients within the small to mid-sized market segment. This position focuses on achieving sales targets, identifying and qualifying leads, and successfully closing new business opportunities.

Key Responsibilities:
  1. Oversee and nurture the overall relationship with a designated group of clients, providing strategic consulting, service delivery, financial oversight, plan design, pricing strategies, trend analysis, renewal negotiations, and benchmarking.
  2. Formulate and execute strategies aimed at enhancing client satisfaction and retention.
  3. Foster positive relationships with clients, including key decision-makers and administrative personnel.
  4. Manage client expectations and address concerns or issues effectively.
  5. Assess the client's group insurance risks and propose suitable plan designs and cost-saving strategies.
  6. Create annual client plans to ensure clients receive value-added services aligned with their goals and objectives.
  7. Initiate new business development through cold outreach, lead generation, and networking efforts.
  8. Accountable for the revenue and profitability associated with client accounts and projects.
  9. Identify innovative growth opportunities within the client block through multi-product selling and delivering enhanced value through unique solutions.
  10. Actively participate in prospecting and securing new clients from leads generated through competitive bidding platforms, targeted networking, and referrals.
  11. Manage client expectations based on anticipated growth from the sales team.
  12. Engage in ongoing education to maintain a comprehensive understanding of employee benefit legislation, administrative matters, plan regulations, claims management, and client-specific processes.
  13. Participate in industry conferences and seminars to promote services and stay informed about industry trends and developments.
  14. Represent People Corporation in the marketplace and act as a successful brand ambassador.
  15. Maintain expert knowledge of the complete range of People Corporation products and services.
  16. Develop and sustain positive relationships with suppliers to facilitate strong partnerships for clients.
  17. Provide coaching and mentorship to technical, analytical, and service teams.
  18. Build and maintain robust relationships with colleagues, shared services, and practice areas across the organization.
Minimum Qualifications:
  1. At least 5 years of progressive experience in group benefits in a client-facing or consulting role, delivering strategic and innovative solutions to complex client challenges.
  2. Current and valid LLQP (or willingness to obtain).
  3. In-depth expertise and understanding of the group benefits sector, including funding arrangements and flexible programs.
  4. Exceptional analytical and mathematical abilities, along with strategic planning, communication, and listening skills.
  5. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a dynamic environment.
  6. A positive attitude and a collaborative team player who engages well with internal and external stakeholders.
  7. A solution-oriented individual demonstrating excellent problem-solving capabilities.
  8. Ability to meet deadlines and deliver results in a timely manner.
  9. Proficiency and comfort with multi-channel technology.
  10. Completion of or the ability to complete the Life License Qualification Program within 90 days of employment.
  11. Willingness to travel as necessary.
  12. Valid Driver's License and access to a vehicle.
  13. Group Benefits Associate (GBA) or CEBS designation or currently pursuing it.
Preferred Qualifications:
  1. Completion of formal sales and presentation training.
  2. Experience with Challenger Sales and/or Consultative Selling methodologies.
Benefits:
  1. Gain experience by collaborating with industry experts.
  2. Comprehensive health care and dental coverage.
  3. A retirement savings plan with employer contributions.
  4. A variety of Health & Wellness programs.
  5. Mental health support for you and your family.
  6. Assistance with completing industry designations.
  7. Competitive salary package.

At People Corporation, we are dedicated to supporting businesses in their success. As a national provider of benefits, retirement, wealth, wellness, and human resource solutions, our expertise serves over 20,000 clients representing nearly 3 million Canadians. We offer tailored solutions designed to meet the unique needs of businesses and their employees, members, and stakeholders.

We are committed to fostering an inclusive and accessible environment where all employees and clients feel valued, respected, and supported. Our goal is to build a workforce that reflects the diversity of the communities we serve, creating an environment where every employee has the opportunity to realize their potential.