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Food Service Manager
2 months ago
We are seeking a highly organized and detail-oriented Food Service Supervisor to join our team at Rollz Ice cream. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.
Key Responsibilities:- Establish and maintain efficient work schedules to meet the demands of our busy food service environment.
- Requisition and manage food and kitchen supplies to ensure we have the necessary resources to deliver exceptional customer service.
- Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure they are meeting our high standards.
- Estimate and manage ingredient and supply requirements to ensure we are prepared for peak periods.
- Ensure that food and service meet quality control standards by conducting regular quality checks and implementing corrective actions as needed.
- Prepare and manage budgets to ensure we are operating within our financial means.
- Address customer complaints in a professional and courteous manner, ensuring that our customers receive exceptional service.
- Maintain accurate records of stock, repairs, sales, and wastage to inform our business decisions.
- Prepare and submit reports to management on a regular basis, highlighting key performance indicators and areas for improvement.
- 3-4 years of experience in a food service or hospitality environment.
- Excellent communication and interpersonal skills to effectively manage staff and interact with customers.
- Ability to work in a fast-paced environment with a high level of attention to detail.
- Flexibility to work varied shifts including evenings, weekends, and holidays.
- A competitive salary and benefits package.
- Opportunities for professional growth and development in a dynamic and supportive team environment.
- A fun and fast-paced work environment with a focus on delivering exceptional customer service.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that we are an equal opportunities employer and welcome applications from diverse candidates.
