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Resident Manager
2 months ago
About Mainstreet Equity Corporation
Mainstreet Equity Corporation is a distinguished real estate investment company that is publicly traded on the Toronto Stock Exchange (TSX). Its business focus is on acquiring and upgrading residential properties and managing its own portfolio of over 16,000 residential apartments in five provinces.
Job Summary
We are seeking a highly motivated and experienced Resident Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our residential properties, ensuring that they are well-maintained and that our residents are satisfied with their living experience.
Key Responsibilities
Business Development and Marketing
- Develop and implement strategies to attract new residents and retain existing ones.
- Negotiate and approve rental or lease agreements on behalf of the company.
- Post rental ads to attract new residents and ensure that our properties are well-represented in the market.
- Respond to resident inquiries and resolve any issues in a timely and professional manner.
Property Repair and Maintenance
- Coordinate with maintenance staff to implement effective capital improvement plans.
- Monitor progress of repairs, maintenance, and renovations carried out on our properties.
- Manage resident maintenance requests and ensure that they are addressed in a timely manner.
- Ensure that our properties are well-maintained and that our residents are satisfied with the condition of their homes.
Upkeep and Area Maintenance
- Manage and schedule staff required for area maintenance, cleaning, garbage removal, landscaping, and other tasks.
- Ensure that our properties are clean and well-maintained, including common areas and amenities.
- Manage the handling and disposal of garbage and recycling bins.
- Ensure that our properties are well-maintained and that our residents are satisfied with the condition of their homes.
Administrative Duties
- Ensure timely collection and deposits of rental payments and administer damage deposits.
- Utilize our property management system to record transactions and run operational reports.
- Receive supplies and send paperwork to our head office.
Other Duties
- Attend training and meetings with our head office and work with utility companies, phone companies, and contractors to ensure that our properties are well-maintained.
- Supervise staff, service providers, and contractors to ensure that our properties are well-maintained and that our residents are satisfied with their living experience.
Requirements
We are looking for a highly motivated and experienced Resident Manager who has a strong background in property management and customer service. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.