Customer Service Representative

4 hours ago

Mississauga, Ontario, Canada HK Electronics Ltd Full time
Job Title: Customer Satisfaction Representative

We are seeking a highly skilled Customer Satisfaction Representative to join our team at HK Electronics Ltd.

About the Role

The Customer Satisfaction Representative will be responsible for addressing customer complaints and concerns in a timely and professional manner. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Address customer complaints and concerns in a timely and professional manner
  • Provide accurate and helpful information to customers
  • Assess customer feedback and enquiries to provide meaningful information and services
  • Work collaboratively with the team to resolve customer issues
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Client focus and efficient interpersonal skills
What We Offer
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Paid time off (volunteering or personal days)
  • Permanent employment
  • Bilingual work environment
  • 38 hours per week
Language

This role requires proficiency in English.

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