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Operations Manager
2 months ago
Aramark is seeking a seasoned Operations Manager to oversee the delivery of high-quality food and facilities services to a healthcare facility in Red Deer, Alberta.
Key Responsibilities- Reporting to the General Manager, the Operations Manager will be responsible for the financial and operational performance of the site, ensuring compliance with Aramark's standards, regulatory agencies, and client requirements.
- Lead departments of all services managed, including food and facilities, to provide a unified experience for patients, residents, visitors, and employees.
- Establish and maintain effective working relationships with other departments to drive patient and customer satisfaction.
- Ensure compliance with food safety, sanitation, and overall workplace safety standards.
- Interact with Client Management and maintain effective client and customer relations at all levels of client organization.
- Provide overall direction and manage performance for all Food Service Supervisors and front-line employees.
- Direct, staff, and train food service department regarding food presentation, quality, cost control, and cash handling.
- Develop operational component forecasts and explain variances.
- Ensure compliance with all contract obligations.
- Bachelor's Degree or Diploma in a relevant field.
- Red Seal chef or experience with oversight of a Food operation would be an asset.
- Basic Housekeeping Experience or full EVS experience as an asset.
- Menu management, balancing a budget, and working within assigned operational costs/budget.
- Minimum of 5+ years of progressive experience managing operations with financial and operational responsibility for sites/departments.
- Computer savvy with Excel, Word, and Outlook.
- Ability to communicate effectively with clients, customers, and support staff.
- P&L accountability and/or contract-managed service experience is desirable.
- Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.
- Mandatory background check process is a requirement for all qualified candidates.
